HOUSE POLICY

The Bardon Bowls Club Inc. will provide a safe and friendly atmosphere for community members to meet and socialise in a responsible environment.

Responsible Service of Alcohol & Unduly Intoxicated & Disorderly Patrons

• Management encourage staff to be trained efficiently and effectively for their job

• All front of house staff will be trained in RSA

• A register and copy of Statements of Attainments by Staff are kept by management

• Management constantly reinforce RSA principles and practices in everyday trade

• Management support staff who practice and enforce RSA learning

• Unduly intoxicated patrons will not be served

• Management support staff who do not serve unduly intoxicated patrons

 

Bardon Bowls Club practices Responsible Service of Alcohol always and reserves the right to refuse service to any guest who behaves in an intoxicated manner or who are disorderly. Patrons acting in an irresponsible manner are required to comply with photograph of themselves with drivers’ licence as a first measure and subsequently removed if warnings are not adhered to and disruptive behaviour continues. Repeat offenders may be issued banning from the club indefinitely. Bardon Bowls Club staff have the right to refuse alcohol to any patron that is unable to present a valid identification card and remove patrons displaying anti-social or disruptive behaviour.

Minors

• Minors will not be served alcohol

• All patrons are required to provide acceptable evidence of age where there is any doubt, they are under 25 years of age

All minors under the age of 18 years of age must be always accompanied by a responsible parent or guardian and most importantly in the club house given we are a fully licensed venue.

Security

• All crowd controllers will wear ID as required by the Security Providers Act 1993

• Management only employs crowd controllers licensed under Security Provider Act 1993

• All crowd controllers are trained in the Responsible Service of Alcohol (RSA)

• CCTV is operational at entries and exits on the premises and throughout the club

• Crowd controllers will regularly monitor inside and outside the premise including carpark

For party/group bookings with 20+ guests, and for 18th, 21st, etc parties, a security guard provided by the club is required attend. Booking fee of $200 + GST for a minimum of four (4) hours. This measure ensures the guests and venue are protected. Payment to be made at time of booking and to secure booking.

 Promotions

• Management do not heavily discount or offer free alcohol to encourage drinking for drinking’s sake

• Management do not promote activities that encourage harassment of patrons or staff

• We strive to provide patrons with a relaxing and enjoyable environment which encourages their patronage

• Management and staff are here to ensure patrons have a good time, one which they remember, and are pleased to return to have again

 Noise and Amenity

• We respect our neighbors and ask you to respect them too. Please exit the club is a quiet and prompt fashion. The Bardon Bowls Club is positioned in a residential area.  All patrons are required to leave the premises quietly, promptly, and respectfully. It is the responsibility of the event organiser to enforce vacation of their group from the club and grounds at the agreed at the time of booking or at the time of the club closure.

• We monitor entertainment and patron noise to comply with all prescribed noise levels Consultation with the Community and Key Stakeholder Groups

• Management actively participates in community events and forums

• We pride ourselves on being a responsible community club  

 Dress Rules

• Neat, casual, acceptable attire as determined by the Management Board is the minimum dress requirement. Headwear is not permitted inside the Club building except for designated special occasions, medical conditions, or religious requirements.

Theft or Damage

• The club shall not be responsible or liable for the loss of, theft of, or damage to any article left in the Club, and is not responsible or liable for theft or damages to vehicles parked on Club property.

• Theft of Club items by members will result in exclusion of the member until such time as the theft is dealt with by the Management board

Prohibited Areas

• Members are not permitted behind the bar counter or to enter the kitchen, storerooms or any area deemed prohibited by the Management board, unless approved by the Club Manager at the time.

Conduct of Members

• All members shall abide by the Anti Bullying and Harassment Policy of the Club. No member shall abuse, berate, or argue with any Manager or Staff member whilst in his or her course of duty within the Club premises or any location that be deemed the workplace.

• Club members shall at all times while in the club premises, conduct themselves in an orderly and proper manner and shall abide by any direction by Management. Offenders may be dealt with as per the constitution. Insobriety, blasphemy or obscenity will not be tolerated. The Club Manager, or in his absence the Duty Manager, may refuse to serve any persons who appears intoxicated or is creating a nuisance. The offender may be asked to leave the premises and that re-entry may not be permitted until the matter is dealt with by the Management Board. Subject to the Liquor Act 1992.

Car Parking

• Members, their guests, and bona fide visitors are permitted to use the Club’s car park facilities only while they attend the Club. Vehicles are parked at the member’s/ owner’s own risk.

• Persons parking their vehicle and not using the Club facilities at the time their vehicle is in the car park, may have their vehicle towed away at that person’s expense. The Club will not be responsible for any loss or damages to the vehicle or its contents as a result of the vehicle being removed from Club premises.

Unclaimed/Lost Property

Items of Lost/Unclaimed Property left with the Club will be dealt with as follows:

• The Club will maintain a register of lost/unclaimed property (lost property) which will record a description of the item, the details of its receipt, the date the item of lost property came into the Club’s possession, the date it was claimed and by whom. If not claimed the details of the disposition of the lost property after the expiration of the notice period.

• If the lost property is not claimed or if claimed and the claimant does not satisfy the Club that the claim is bona fide, the Club Manager may at any time after the expiration of the notice period, dispose of the lost property by donating such lost property to a recognised non-profit Organisation as it shall nominate.

Animals

No person shall bring a dog or any other animal into the Club premises with the exception of:

• a person with a disability who is accompanied by the certified guide, hearing or assistance dog the person relies on to reduce the person’s need for support; or

• an alternative handler who is accompanied by a primary handler and the primary handler’s certified guide, hearing or assistance dog for which the alternative handler has a handler’s identity card; or

• an approved trainer, employee trainer or puppy carer who is accompanied by a guide, hearing, assistance or trainee support dog.

Smoking Areas DOSA:

• Smoking in the Club is regulated according to the Tobacco and Other Smoking Products Amendment Bill 2004. Smoking areas in the Club are designated by signage.

Large Group bookings

Bardon Bowls Club considers large group bookings to be general bookings over 20 people. All bookings must adhere to all the Terms & Conditions.

 Function Bookings

Function bookings are a group of guests that are interested in exclusively using a functions space and therefore must meet the minimum spend requirements. All function group bookings must adhere to all the Terms & Conditions. Room Hire $2800 + GST which includes set up and pack down with our tables and chairs, allocated bar staff (1) for up to four hours, cleaner and a $2000 + GST bar tab is incorporated in the fee. A non-refundable deposit of 25% required to secure booking with remainder paid four weeks prior to event date. We no longer host children’s parties or discos within the club or function room (unless with consent of event manager and committee) Children’s parties and events will be outdoors only. In the event of any damage to property an invoice will be presented for repair and/or replacement all damaged property. 

Deposit and payment

To secure your function booking at Bardon Bowls Club, a booking form must be completed including credit card and identification (drivers’ license) details and room costs paid to secure

Function Food and Drinks

Our events manager can work with you on specific drink requests and if we do not have food available via our kitchen or various food trucks, we can explore catering options with you.  All food trucks and catering in managed in conjunction with the events manager.

Guest numbers

We require final numbers no less than 3 days or 72 hours prior to the function booking.

Cancellations

All cancellations must be made no less than 21 days prior to the booking. If the entire function is cancelled after this time, the Bardon Bowls Club will charge 50% of the agreed function spend to the card provided. 

Damages

Any damage to Bardon Bowls Club property made by guests, clients or contractors is the personal responsibility of the function organiser (whose name is affiliated with the function or company). All breakages and damages must be paid for.

Inflatable Castle bookings

 Bardon Bowls Club can host Jumping castles for children’s parties however this must be arranged and approved by the events manager. Full terms and agreements must be adhered to for all inflatable castle bookings.

Weather

In the event of unusual weather patterns, heavy rain fall, lightning or thunder conditions, and flooding, it is the responsibility of Bardon Bowls club to determine if the arranged function is safe to continue. If the weather is disturbing the allocated function space Bardon Bowls club will endeavour to arrange an alternate function area at no additional cost. Any deposits will be refunded in the event of a cancellation.

Public Holiday surcharge

There may be a public holiday surcharge at Bardon Bowls Club on public holidays.